All Axis Bank Customer Support Numbers

  • For Credit Card related complaints, please mail to crcd@axisbank.com
  • For Retail loans related complaints, click here
  • For Branch and other Banking related complaints, please mail to cmt.co@axisbank.com
  • For Wealth Management related complaints, please mail to axiswealth@axisbank.com
  • For Internet Banking and SPAM Mails related complaints, please mail to ibrm@axisbank.com
  • For Large / Mid / SME / Agri (Corp) / MFI / Borrowal Accounts Related Concerns, click here
  • For List of Customer Facilitation Centers of Banks for redressal of complaints related to NEFT remittances, click here
  • For Demat Account related complaints, please mail to dp.operations@axisbank.com

  • For complaints against our Outsourced Service Providers, please mail to cmt.co@axisbank.com 
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For Credit Card Related queries, please contact customer.services@axisbank.com
For Mobile Banking queries, please contact mobile.banking@axisbank.com
For NRI Related queries, please contact nricell@axisbank.com



  • For lost Credit Card, call 022-25261201 or 18604258888
  • For lost Debit Card, call 022-67987700

Phone Banking Services


To access Phone Banking services from anywhere in India, from a Landline or Cell phone please dial any of our following 3 Toll Free Phone Banking Numbers:
  • 1800 233 5577
  • 1800 209 5577
  • 1800 103 5577 
You can speak to a Phone Banking Officer from 9 am to 7 pm, from Monday to Saturday (except on National Holidays)


  • NRI / other customers can access Phone Banking services from outside India by dialing +91 22 25260501 (This number is not toll free)
  • For blocking of Debit / Pre-paid cards, you can also call our 24-hour Emergency Helpline Number +91 22 67987700 (This number is not toll free) 
You can request information on your account from wherever you are any time of the day or night. Just send the specified keyword as an SMS to +919717000002 or 5676782# to receive the information on your account.



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